Trent Cotney, PA, Cotney Construction Law
Today’s world is fueled by social media outlets such as Facebook, Twitter, and Instagram. In the modern employment environment, it is inevitable that a disgruntled employee will vent about his or her workplace through a Facebook post, or blast his or her supervisor on Twitter. As an employer, you are likely wondering what steps you can take in response to an employee’s disparaging social media post. Can you outright fire the employee? What can you do to prevent it from happening in the first place? This article will shed some light on these questions; however, it is always prudent to consult with a qualified employment attorney.
The National Labor Relations Board (NLRB) protects employees’ right to make certain comments on social media, but the protection has limitations. Under NLRB guidelines, employees are allowed to make statements (including negative ones) on social media regarding their working conditions and pay. The NLRB considers this a “concerted activity” in which the employee is engaging
coworkers, assuming they are among the employee’s Facebook friends, Twitter followers, etc., in an effort to improve working conditions or pay. Thus, it may be unlawful for employers to fire an employee for publicly criticizing the company or its management on social media. However, some social media comments may be so egregious that they lose protection and warrant termination. For instance, the NLRB has found that Facebook posts advocating specific acts of insubordination were not protected and warranted
termination.
Likewise, social media comments may not be protected (and merit company discipline) if they are:
■ slanderous comments about an employer or a co-worker;
■ comments that are discriminatory, racist, sexist, etc., in nature;
■ comments that share internal company information;
■ posting inappropriate content on a company’s social media platform; or
■ posting on a social media platform while at work or on company-owned devices.
Companies may be wise to proactively address this issue by establishing a social media policy for its employees. The NLRB has struck down social media policies that broadly prohibit making negative comments about the company, its practices, or its employees. However, the NLRB has approved social media policies that prohibit employees from making negative comments about the company’s customers, from using social media during work time without company approval, or from sharing confidential business information or trade secrets on social media.
Author’s note: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation. Regulations and laws may vary depending on your location. Consult with a licensed attorney in your area if
you wish to obtain legal advice and/or counsel for a particular legal issue. Trent Cotney is an advocate for the roofing industry, General Counsel of FRSA, NWIR, WCRCA and PBCRSMA, and a Florida Bar Board Certified Construction Lawyer. For more
information, contact the author at 813- 579-3278 or visit www.trentcotney.com.
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